Online Help

If this is your first visit, you need to set your password.

If you have been here before, please use the email address and password you set on your last visit. 

Passwords must be at least 8 characters long and contain 1 number and 1 letter (minimum).

To access the exclusive member area, book events online or make a donation, you will have to provide an email address. Email addresses are a unique way of identifying our users.

Go to LOGIN and select Reset Password. You will have to provide your email address to verify your account and reset your password. 

Your email address may already be registered to another account. Call our Helpline on 1300 437 386 to confirm your details. 

Yes. Log in to the member area and select RENEW NOW if your membership is expiring within 90 days or has already expired.

Log in using your email address and password provided. Then click the ‘My Profile’ link on the top left to update your details.

There are many ways to fundraise for Diabetes Victoria. See our Fundraising page for all the details.

You can make a secure donation online by visiting our donation form.

A receipt is emailed to you once your donation has been processed. If you have not received a receipt, call the Helpline on 1300 437 386 to arrange for a new receipt to be sent to your email address.

Visit our regular giving page to find out more about joining our regular giving program, Friends of the CEO, or call 1300 437 386.

To book a collection for pre-loved clothing and other items visit our online booking form and complete your details. Once you have provided your address you can select a collection date.

Not all events can be booked online. Select your events and if there is a booking form at the bottom of the page then you can use the online booking system. If not, call the Helpline on 1300 437 386 to book.

You can bring a guest to some of our events for a small cost. To find out more, look at the ‘non-member’ fee on the event information page.

If you are a member, make sure you log in before you book into an event. If you don’t want to log in, provide as many details as possible so that we can locate you in our system and give you the correct discounts.

Resources can all be found by clicking on resources from our home page.  

Head to the pictorial guide page where you will find guides set out in multiple languages. The pictorial guides are all available for $2.50 each, in each language presented.