Diabetes Victoria holiday closure and NDSS Helpline
As the year comes to a close, we would like to wish all our community members a happy and safe holiday season. We hope this festive period brings joy, rest, and good health to you and your loved ones.
Diabetes Victoria Helpline Information
We understand that managing diabetes is a daily commitment, even during the holidays. To support you, please take note of the holiday opening hours for both the Diabetes Victoria Helpline and the NDSS Helpline.
While both services will be available on most days, they will close on select dates over the Christmas and New Year period.
Diabetes Victoria Helpline
Our Helpline (1300 437 386) will close on the following dates:
- Wednesday 25 December to Sunday 29 December
- Wednesday 1 January
NDSS Helpline
The National Diabetes Services Scheme (NDSS) Helpline (1800 637 700) will close on the following dates:
- Wednesday 25 December
- Thursday 26 December
- Saturday 28 December
- Sunday 29 December
- Wednesday 1 January
You can still be in touch with the Diabetes Victoria Advocacy services via email and the team will be in touch with you as soon as possible.
For mental health help, medical assistance or diabetes management advice during these times, please contact:
If you are experiencing an emergency, please contact emergency services (000)
From everyone at Diabetes Victoria, thank you for your ongoing support and allowing us to be part of your diabetes story this year. We look forward to continuing to support you in the new year. Stay safe and enjoy the holiday season.
