Multilingual helpline
Our Multilingual Helpline number is 1300 801 164. The Helpline is free and easy to use. There are over 170 languages available.
Simply follow these steps:
-
Call 1300 801 164, Monday to Friday 9am-5pm
-
Say the language (in English) you need
-
Wait on the line for an interpreter
-
Talk to Diabetes Victoria staff with the interpreter’s help
Diabetes educators and dietitians
You can talk to our diabetes educators and dietitians when:
- You or someone in your family has been diagnosed with diabetes
- You need some help or more information about managing your diabetes
- You are not sure about your diabetes diagnosis or symptoms
- You do not understand the information you have been given
- You are not sure about what to eat
Advocacy Team
You can talk to our advocacy officers when you:
- Are treated unfairly because of your diabetes
- Need help to understand your rights
- Need help to talk about your needs with diabetes
- Need help to find services
- Have ideas or suggestions for improving diabetes services and information
Click here for more information about our advocacy services.
The Aboriginal and Cultural Diversity Team
The Aboriginal and Cultural Diversity Team has programs and resources in a range of languages.
For more information, contact the Aboriginal and Cultural Diversity Team on email culturaldiversity@diabetesvic.org.au
To speak to someone in your language, call the Multilingual Helpline on 1300 801 164.
Pictorial guides
Translated pictorial guides have been developed with community and include culturally relevant pictures and tips for staying healthy.
Click on the pictures below to read the online version of each guide.
The printed guides are $2.50 each.
To speak to someone in your language, call 1300 801 164.
Order a printed pictorial guide